The trailer that I picked up was dirty, it was in the parking lot resting on the ground, and when I asked if anybody would help me hook it up, I was told that they did not do that and to call corporate. They didn’t check to see if I had hooked it up properly, to see if the lights worked or if I had put any of the safety chains on correctly.
Roger S
Tri Star Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spartanburg, SC 29303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Reserving the truck was no problem !
DAVID RYour employees customer service is great. U-Haul website tries to add in extra services without you clicking on it. You have to unselect the add ons before submitting your payments otherwise U-Haul will stiff you for 10 bucks or more and won’t be obligated to refund you. A lot of people don’t notice it until after the fact. I believe U-Haul is aware and has not fixed this on purpose. I still don’t have an invoice but U-Haul continues to attempt to draft obscene amounts of money from my account withou one’s sending an invoice like I requested. I can’t pay you until you send an invoice.
TERRENCE D