Your first truck broke down on me twice. The first time it broke down I begged for a new truck. Your customer service did not listen. They put a bandage on the truck then told me I was fine it broke down 7 hours later and the whole time the AC wasn’t even working. I am pretty sure that truck already had issues and the company that originally had the first truck just wanted to get rid of it and get it out of its area so I got stuck with it. Something seemed off within five hours of the trip. They finally gave me a second truck and it was a nightmare moving all out items to another truck. Your people waisted my time. Then the following day a trailer tire blew. Then once I thought I wouldn't have to deal with U-Haul anymore. I noticed no one noted the fuel correctly. And the last company charged me $81. So at this moment, I’m still waiting for my $81 back because your customer service takes forever to get back.
BRITTNEY M
Wilbur Road Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spokane Valley, WA 99206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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If trucks used for long distance the cab needs more room.
Elizabeth BSuper friendly and very helpful staff…
Robert TI feel very lucky that uhaul sent me to this facility!! I was recently moving out of state with a big uhaul and trailer in tow. The owner showed me every step I needed to travel safely with all my belongings, as if I was family. I really really appreciated the kindness and attention to detail that helped elevate my stress level. Thank you!! If you're moving out of/ or just in Spokane and are needing a uhaul, this is your place!
evan eMy issues have been with your schedulers. I had to call 5 times to get a pick up location near me. I was scheduled for a transport and a dolly, I ordered the dolly. I was told to pick up the truck at 7:00 am and the location did not open until 9:00, causing me to have to reschedule the movers. This caused me to have to drive at night, which I didn't appreciate. I ordered 6 pads and received 5.
VICKI V