Not enough people working here. Only one guy at the front desk for a busy location. Went to drop off truck and no one was available. I dropped keys in 24/7 drop box and was charged $20 for after hours service. Really frustrating.Andrew F.
Trailer Rental & Towing in Spokane, WA at U-Haul Storage of Midtown
Spokane, WA 99201
(Limited customer parking please make dropoff arrangements)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
One-Way and In-Town Local Rentals in Spokane, WA 99201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Your employees should not be eating fries while helping customers and taking personal phones call were a priority rather than helping a paying customerBrook W.
Everything was great! Nothing to improve!PATRICK HIDE S.
The staff was great! Best customer service I've seen in years!THOMAS S.
Everything went finePAUL B.
the website is confusing but i don't blame this location for that, both boys there were very helpful in helping me get my truck and the keys even though i signed up to do it myself and got confusedAPRIL H.
They are always fast and friendlyLondon H.
Service was very slow.Michael J.
No problems at all. Check in and return was smooth. I like that the large boxes are less than $2.00 a piece.WILLIAM Q.
Great Customer service .I pass the other U haul location and come here to rent since this location knows how to treat the customer and work professionally.Kalkidan K.
I actually pre-selected A-Z on 3rd to drop off the truck. They said they would only accept it if I pre-selected their location. They found that I did and still refused to allow me to drop it off there. This store wasn't wearing masks either. I'm extremely disappointed with my experience with Uhaul and would look to rent somewhere else next time.Bouavy P.
My original drop off location was to be a company located close to my house. The attendant said they had to many vehicles on site and would not allow me to drop off there, he then told me I had to take it to "A real U-Haul location", the one listed above. This should never happen, if I have a contracted drop off location they should have to accept the vehicle, period. If you can't accept the vehicle then stop renting vehicles.Harold B.
You should give the right feet on the trucks. For example the 20ft truck is really 17ft.Shannon D.
Not anything I can think ðŸ¤” of.I have rented a pick-up many times and have never had an issue. I can say they always Busy. So Be patient.They do excellent ðŸ‘ŒANGELO C.
The person who checked me in and the person who checked me out were very friendly and handled everything in a quick manner. Super easy process!Jeff L.
Check-in was slow due to equipment/computer problems but the associate was very polite and handled it very well. Otherwise the experience was great! I even returned the truck 10 mins after the location closed and the associate came out to accept the keys and check me back in as they were closing up. Excellent customer service all around.Dylan J.
Your people in your place were excellent they were there for us when we were having problems with our movers they've been over backwards to make sure that we weren't charged for certain things and that we got the best deal we could possibly get as always when we use U-Haul on a regular basis they are top quality top people and they're so so kind we are forever grateful for the use that you give us thank youMICHELLE D.
Devon was amazing. Kind, courteous and prompt.KATHRYN D.
I just don't know where I see an itemized bill?JODY L.
Make sure the windows and mirrors are cleaned and cleared inside and out, to see out of. Until I was able to clean them myself, it was very dangerous to drive because I couldn't see out of them.DAWN P.
The pickup location and staff at the Spokane location were great.ALEXANDER F.
Nothing my experience was beyond excellent the 3rd street U-Haul staff is amazing friendly and very professional they clean their equipment and make sure you're happy before you drive off I will be using them in the future for sureBILLY O.
The vehicle was dirty when I revived it and smelled foul beyond belief. The only reason a vehicle would smell that bad inside is due to possible homeless individuals using the van as a dwelling. There was also dogs hair in the stuck to the front seats and dog food morsels and cigarette butts stuck to the opening step of the side entrance to the van. I feel that due to the condition of the vehicle, I was definitely over charged. In the future I will rely on companies other that U-Haul for my moving and rental needs.JORDAN R.
Uhaul gave me the wrong location for drop off. The two locations were not close to each other. Awful experience. I would not recommend these locations.John T.