1. Unavailable Equipment: I reserved a dolly for my move, but upon arrival, I was informed that none were available. This forced me to purchase one out-of-pocket, which was frustrating since I had planned ahead to rent it. 2. Rental Extension Error: I extended my rental to include both additional days and miles. However, only the days were extended, not the miles. As a result, I was charged extra for the additional miles, even though they should have been included in the extension. 3. Staff Inexperience: The employee at the front desk appeared unfamiliar with the system and was unable to resolve my concerns efficiently. This added further delay and confusion to an already stressful moving experience.
MAURICIO G
Ray Road Tire & Auto LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring Lake, NC 28390
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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