1. Unavailable Equipment: I reserved a dolly for my move, but upon arrival, I was informed that none were available. This forced me to purchase one out-of-pocket, which was frustrating since I had planned ahead to rent it. 2. Rental Extension Error: I extended my rental to include both additional days and miles. However, only the days were extended, not the miles. As a result, I was charged extra for the additional miles, even though they should have been included in the extension. 3. Staff Inexperience: The employee at the front desk appeared unfamiliar with the system and was unable to resolve my concerns efficiently. This added further delay and confusion to an already stressful moving experience.
MAURICIO G
Customer Reviews for Ray Road Tire & Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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