I was charged an unnecessary cleaning fee. I went above & beyond to keep the truck clean & they still have not explained why I was charged a cleaning fee. I left the truck exactly how I received it. I even put more gas than zi was supposed to.
INNOCENT U
A Z Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring, TX 77373
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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App need to better. Hard to navigate backwards
TaJuana PThe truck bed was left filthy and we got the truck with an empty gas tank after our reservation was changed twice. My mattress got ruined due to the condition of the truck.
Jordan RNo improvement needed
Oralia SNot very friendly people. Owner said he did not have no time to do pre-inspection of the vehicle before I took it. They had marked more gas than what the truck had. Very Important to say they were not very knowledgeable of how to do the contract rental and they gave me some random papers, without the rental agreement. I had to ask for them again until they figure it out how to do it. They do not had the dolly, like the rep had told me they had. Not a very good representation of othe Uhaul facilities I've been. And the attitude of this people, just kills the business (period).
glenda r