I’m giving U-Haul a 3 star rating not specifically this location. The man at the till here was nice and helpful. I booked a 10 foot vehicle and the instructions were just confusing and annoying. To even book it I had to go through pages of extra add ons that are automatically applied that I didn’t want or need. When it was all booked they changed the location of my pickup to a different city without notifying me so I had to call and get it changed back. They were nice on the phone and gave me an upgrade to a 15’ truck for the same price as the 10’ and fixed the location issue. Their customer service is great, but the actual booking and stuff wasn’t good. I just think the whole process could have been less stressful and I will likely use a different company next time I need to move something.
Ren B
Buy And Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St Albert, AB T8N3E2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Convince Yes! Maintenence on tge vehicle !!! No. It was dirty inside and the brakes felt like they were not working. I opt out of the addition insurance on my quote as well as in person and it was still on the bill! Time waisted having to call and rectify the issue
Marcie CTruck was ready an hour late, and I was overcharged compared to my receipt.
Martin LJust a store drop off, just a store employee
STEPHEN MThe truck bed was not clean when we picked up the vehicle.
Toby G