The guys here bent over backwards to assist us with the rental. Always love coming to this location for rentals as the process is nice and easy!!
Matthew Z
Buy And Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St Albert, AB T8N3E2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had been signed up for virtual pick up of my truck as the store wasn't open yet. This turned out to be an incredibly frustrating and time consuming experience. This was because I have not yet received my Alberta driver's license and only have a temporary. The automated system wouldn't accept this, I had to find a new driver in the end. Also there wasn't good instructions on where to find the truck's number, where to find the lock box for the key, how to open the lock box. And I had to have a 3rd party to verify my identity. I was with two other people, it shouldn't have been a problem. But I put one of them in when I tried to register to drive it myself, and when i finally had to put in the other as the actual driver due to the driver's license problem, it wouldn't take any of the three of us for verification purposes. We had to contact someone else who was working, and they were bothered during their work to verify the identify. It took us over an hour. In the end, we had a very helpful person on the phone who got us straightened out. The check out when I returned the truck wasn't complicated but it was lengthy. Otherwise, all good.
Paul SCould not reach uhaul or the owner when we had problems with the locks. Wasted 40 minutes of moving time.
Hazel SN/A
Darryl MI had to go to the shop the night before pickup and the guy wasn’t there. I had to wait for 15 and then he spoke with me over the phone to complete the transaction. Was told there was no moving pads and then the other guy goes to the back and pulls some out. Had to pay for those separately. Just a weird experience. The truck was pretty beat up on the outside. There was glass from a Christmas ornament on the back bumper, I had to sweep out the inside and wash the floor as there was sticky stuff I didn’t want to put my stuff in to. There was also garbage we had to dispose of. I’ve rented a few uhauls in my past and never had an experience like this. I wouldn’t go back to this location for a U-Haul but it won’t stop me from renting at other locations. U-Haul has been a great service for me.
Amanda C