driver side door didn’t close all the way, and inside smelled like cigarette smoke. Truck license plate DC5123W
Layla S
GMS Enterprise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. Catharines, ON L2P1P3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I booked the trailer for 1030 pm pickup as they closed at 11pm. I showed up at 1023 and they were closed. The app wasnt giving me the option to app checkin which I found out after but isnt available for trailers. So seeing as I already entered my id and info and payment through the reservation I took the trailer. The guy then proceeds to call me and scream at me accusing me of theft. The store owner then called the regional account representative for uhaul and told him I went to the location at 1230am and stole the trailer. Of course because he couldn't say he closed early. Super unprofessional and the ignorance of the owner is just ridiculous to be working as a customer service facing person
Harry Hnothing - everything was great!
EDWARD CDrop the truck st 3 am. Place is closed. No service person.
Alma PThe lock took me 45.minutes to get off because I had to violently shake it while turning the knob after putting in the code, the truck was very clunky and making a lot of noise while driving as if something was ticking or clanging and overall if I didn't need the van in the moment I wouldn't have gone to this location, I would stick to Welland avenue location as all their items are well maintained, friendly, everything is kept up to date and not rusted shut or old and it's so much easier to experience. Will not be going back to this location, just wanted to be done and over with.
Brandon M