When I originally reserved this truck I got everything verified and started truck. Picked up my son in my car came back to truck it wouldn’t start. The front desk was very friendly and Jim cancelled my order and got me in a new truck fairly quickly. I appreciated it.
LINDSEY M
County Market 348
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling, IL 61081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck was pretty clean except the interior of the cub was dirty. Not really bad, but footprints on the dash and mud on the floorboard. It would not stop me from renting from this location again. I was confused it I was supposed to use the box outside the store to check in and out and use the customer service desk of the store. I used the customer service desk, and it took about 15 minutes to check in and no time at all to check out. The only problem with check out was the paperwork was not done right away. I was ok because the paperwork was completed before I was charged for an extra day, but if it would not have been done in time, I would have been very upset. Everything else went very well and I would rent from here again for sure.
Gary SJim was very helpful and easy to work with. I’ve rented a lot of uhauls and this was by far the best experience. Thank you!
Shellie PThe location was a grocery story, which was a bit unexpected, but worked out OK.
LARRY Sthe tire sensors were broken and they knew it, yet chose to keep renting the truck and not fix it. at pick up the manager kept telling me to return the truck clean or they "had to find an employee to clean it". of course you would, its part of the deal right? I returned it cleaner than what it was when I got it. also - crank windows and no cruise control and no ramp? I understand its a small truck but there was nothing on it.
Janet S