The U Haul folks (Jen and Todd) did very well. But: I have an issue with the invoice (contract # 82956568). As you can see on the invoice, I drove the U-Haul 2 miles (start at 129,747 to ending 129,749). Yet I was billed for 2 gallons! This is not a huge amount ($11.40) yet it is the principle. I literally moved just over an expressway (across the street). I drove a 26' truck across country to Washington, fully loaded, pulling a cart/trailer and averaged 8 mpg. Please adjust or give me a call if we need to reconcile. I have used U-Haul dozens during my lifetime, including 5 moves in the last 5 years. Please make this right. Thanks.
JEROME S
Best Storage NW
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sumner, WA 98390
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- 4.5 Average Customer Rating
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I was surprised how easy and fast it was to rent a truck, and for a reasonable price. Very good service.
SIARHEI KParking space for return wasn’t clear in instructions, but pickup and drop off other than that were the smoothest I’ve ever had. Vehicle maintained better than most in town trucks I’ve had before this one. Others always sounded like they had exhaust leaks. This one did not.
Joseph SExcellent service from Todd!
SHARON HVery, very confusing to figure out how to pick up the equipment. You can see them through the fence but the instructions don’t say to go to the office to pick up your key.
Richard G