the service was terrible, i stay in Mississippi and the made me drive all the way to Alabama to even pick up equipment. Got the run around when trying to get the key out the lockbox took 2 hours for me to actually get the key after talking to 5 different customer service reps. Then when i returned the equipment I made sure that the gas was on what it was on when i got it, now they are trying to charge me 45 for gas. Service is unacceptable
shatia houston
The Garden Spot And More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sweet Water, AL 36782
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was given the option for in-person pick up and requested that option. Upon arrival, no one was on site and the location was clearly not consistent with what was represented online. The truck had some issues which couldn't be addressed since no one was present. I reserved 4 dozen furniture pads online and none were with the truck. Again, this couldn't be rectified. But for the fine efforts of telephone support, I would have walked away from this and prayed for another option.
Michael Bryantno one was there, this was the 3rd drop location we were directed to and now trying to charge me 26.00 for gas
Roxanne LoydAbsolutely nothing. Mr. Dozier is a great business man and I loved my interactions with him.
Darrell MartinGreat convenient spot for folks that live in the county!
Edward Smyly