I did mobile pick up and there wasn't a truck assigned to me. It took me 45 minutes to finally get a truck. I've rented several times. I was incredibly lucky the owner at the business was still there after hours. The app told me to call uhual and it was a 20 minute wait. I rent trucks to take large orders of balloons to events and luckily my client was very understanding. The entire experience was awful. If I would have waited for someone from uhual to help me it would've taken hours to finally get a truck. I was super disappointed with my experience.
JENNIFER M
A1 Rental Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tarentum, PA 15084
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Customer Reviews
- 4.0 Average Customer Rating
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Waited almost an hour to get hooked up and out of there. Very congested area for u haul.
MATTHEW STrucks steering wheel was missing padding it was down to the steel in one section the AC worked but did not blow out of the vents I’m guessing the plenum actuator needs replaced, the tps module for the tires air pressure was constantly on throwing a warning sensor. This truck was a piece of junk. Drivers seat padding was worn on the left side which made u lean toward the door constantly.
BRIAN HParking the vehicle after hours along 6th avenue was a little challenging but after the Bingo crowd left we were able to find a spot to park.
DAVID MYes when I pick the truck up the gas was a little bit below a half a tank I put $25 in and took the truck back they charged me $26 for 6 gallons of gas there's no way I want my refund for the $26 please that's not possible I put it right back to where it was
WILLIAM R