I reserved this rental over 3 weeks ago at a location near my residence. The day before the rental, I received a call stating to pick up at a location 20 miles from the other location. I was not provided a discount for this inconvenience and was told if I returned the rental to another location, there would be additional charges. I realize your equipment can be fluid and ever changing but these practices seem unfair. Additionally, the equipment did not have any type of tie-downs nor did the location have any to rent or buy. You seem to have everything else to buy our rent at your locations. Tie-downs should be supplied.
mike k
Moore Outdoor Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Taylorsville, KY 40071
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Customer Reviews
- 4.5 Average Customer Rating
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The truck drove dangerously bad.
Jacob KThe business was good, It was uhaul that was the problem. It took a long time to get the rental agreement to go through.
JOHN PMake sure the U-Haul doesn’t leak water inside the box. Several things of mine were ruined.
PAUL DEasy to get to. Very nice and polite people.
JUETT S