This location looks like war zone. It was operated inside an ESSO by the most arrogant and condensing person I have experienced. He refused to give me a printed copy of the contract. He sent a text to me, to scan my drivers licence then grabbed my phone outta my hand because in his opinion I was taking too long. The condensing attitude attitude was almost enough to cause me to walk away. The U-Haul in Swastica, was closed to I drove from Kirkland Lake to New Liskard to rent the truck. I called a week earlier and they told me no reservations, call on the day to see what they had. I rented the truck and car carrier. When I open the truck there was no dolly, and buddy said$10 cash for a dolly. The truck was very dirty from the previous rental, and it did get a quick sweep, but I still cleaned it before loading my stuff in. I would NEVER do business with this clown again and his franchise should be removed, as he is not the image in anyway of this corporation. Dirty, cluttered, garbage everywhere, condescending and very rude. I expected better from my history of working at a U-Haul dealer in the past. I know the standards and this is not even a 0 out of 10. The drop off location in Sudbury was almost as bad and they barely spoke English so there was a communications problem besides. I be seriously hope you start investigating these flyby night operations.
WILLIAM A
New Liskeard Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in temiskaming Shores, ON P0J1P0
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- 3.5 Average Customer Rating
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All Good!!!
Ronald KTrailers are parked in a way that you have to go to next parking lot to hook up to your vehicle. Person at the desk was unhelpful and unfriendly.
RICHARD LThe unit was broken at the spot where it connects and missing the thing that raises and lowers it. This meant you needed three ppl to lift it off the hitch. The store over charged me and when I called customer service they said they would call me back in a couple hours and never did.
SARAH AIt wasn’t so much the location it was the overall experience of UhAul. I booked a month ahead to pick up in cochrane or Timmins at the most 1 hour away hit to had to pick up in new liskeard 3 hours away and then had to drive back from my destination of Peterborough to north bay with an empty truck because this was you demand or I would have a 1300$ penalty. The customer service at the pick up was very good he worked hard to connect me to my truck the owner did the work online at 830 pick up was for 8 I was there in plenty of early time and I had called the night before to arrange pickup…. Will never recommend or use this service again. Even though you paid me the gas of 100$ to return to North bay from peter borough it still cost me more for your convenience Tell me what an extra day and free kms would give me for truck to sit at my destination empty????
Brenda R