No big complaints, wish there was a way to let staff know we were there to pick up equipment.
kathleen b
Jim Whites Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Terre Haute, IN 47804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was clean but had a alignment problem and warning lights on the dash board at only 50k miles
NOAH S.
AUSTIN TExcellent customer service
CHRISTOPHER REither keep someone at the counter or install some kind of system to alert staff that someone is out front waiting for service. Other than that, the staff was friendly, courteous and behaved professionally. The check-out was smooth and the nearly new truck was in great shape. I could smell the fresh paint on the floor of the bed when I opened the back. When I noticed that the gas tank wasn't full, I went back in to see if I had to return it full, which is what I'm used to. After waiting several minutes for someone to come to the counter, I went behind the counter and into the repair shop to find someone. A very helpful mechanic came out and told me that it did not have to be returned full. He printed me a document that graphically showed how much gas was in the tank. He also suggested taking a photo of the gauges showing the amount of gas and mileage. He also told me about a button that turns off the towing mode, which apparently increases gas mileage and improves handling if you aren't towing. These tips, or at least the information about the towing mode, should be standard.
RICHARD J