Trailer was not swept out and had rust and dirt on the floor. For what I was doing (moving a table) it didn’t matter, but I needed to sweep it out prior to returning and otherwise would not have needed to. It had a small ding in the right front of the trailer when I picked it up which I don’t think was noted on the paperwork. It didn’t affect my use, but it would have been nice to have been asked to take “before” pics of the trailer rather than just “after” pics as this would have been documented.
Aaron L
Lil Repair Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in The Plains, OH 45780
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The person handling my rental was very nice, knowledgeable, and efficient. The computer system for UHaul was not.
STAN AWhen trying to return the vehicle I was given a location and route they texted and changed the location which caused me to go over the allotted mileage and I had to pay an extra $14 due to no fault of my own. Very frustrating and uncalled for
BRIAN FHidden charges for "excess milage" when the van was only driven to exact locations listed in purchase and charge for late return when website stated 5pm return time. I understand this is not the return locations issue but return agent was unhelpful in addressing these charges. I will not be doing business with uhaul in the future. I hope the extra 80$ in Hidden fees makes up for that
andrew EHave more than one person working. Took 30 minutes to return the vehicle and when told the lights were not working no apologies
DONALD B