Hidden charges for "excess milage" when the van was only driven to exact locations listed in purchase and charge for late return when website stated 5pm return time. I understand this is not the return locations issue but return agent was unhelpful in addressing these charges. I will not be doing business with uhaul in the future. I hope the extra 80$ in Hidden fees makes up for that
andrew E
Lil Repair Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in The Plains, OH 45780
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Have more than one person working. Took 30 minutes to return the vehicle and when told the lights were not working no apologies
DONALD BThe clerk was curtious and very helpful!
LARRY BPoor internet connection, clerk was slow, no pep in her step to get us out of the office in a timely manner.
Joseph HMore available customer service. I attempted to extend my time all say Sunday only to wait for an eternity for someone to tell me its closed. The drop off location. Was helpful, jut aren't technically affiliated so they weren't able yo say that cchaud
KIAH C