Picking up at this location was a horrible experience. First, it's not an actual location but apparently it operates out of the hotel. While where it operates is not the issue, there is no visible signage. Better and bigger signage would have been helpful as we passed it the first time and turned into the hotel to ask for assistance, that's when I noticed the sign. Second, there was no one to check me in, inspect the equipment or assist with attaching the trailer to the UHaul truck. This all had to be done by me, the customer. Third, the auto-transport was located on the side of the property, in the very back parking lot.
Carl W
Ramada Birmingham Airport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Birmingham, AL 35212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Very difficult to get Uhaul, and the only worker was a hotel front desk man who did not know what to do.
Austin SFast service
IDALIA EMake sure the right people are renting
SUSAN RThere were no U-Haul employees on site. Had to go to another site to buy light adapter. They called and texted manager of pick up site but no response. Ever. I hired a person who was there applying for job to help hitch the trailer.
Kerry S