found out it was filthy with dirt. Movers complained about breathing. Was told $100.00 for rental after complained about pick up 28 miles away but charged 165.00 made reservation 2 months in advance as well. deserve a refund of 65.00. Aaron Norris
Aaron N
Alamo Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thermal, CA 92274
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Customer Reviews
- 4.0 Average Customer Rating
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I came here to rent a car. Made me wait for a long time. There were customers behind her and she asked me to wait. I work on the computer without guest finance. After a while, she went to work on her mobile phone. After a while, I went to work on the guests behind me. This goes back and forth four or five times. I spent more than 200 on a trip to Home Depot and the service was terrible. Just one woman working. not in order
Caifang QNice
Noe fThis was the worst experience I have ever had. Truck wasn’t available at the location I’d been at the prior week to confirm it would be there. They sent me 30 miles away saying the reservation was all set but get out there the manager of that location wasn’t there when he showed up another hour and a half on the telephone before we were able to get the truck. Then after the truck was picked up and on its way I received a call telling me that I had to Take the truck to location 40 miles away from my destination despite the fact I had told them all along where I would be dropping it off. Horrible experience I do not recommend this for anyone.
Julia CThe convenience market it is located in is in a very run down condition and the area it's in is shabby and remote. The truck was filthy, hard to drive and miles per gallon were exceedingly low
Cynthia R