The staff is hard to reach by phone. Also, they wrongly charged me for the distance I drove and the fuel service. I only drove 40 km, tops, but they asserted it was 100 km. And they kept calling me asking how I returned the key and where I dropped off the truck. That proves somebody must have used it after I dropped it off and they charged me for that. Extremely unacceptable!!! And I cannot get hold of the staff via phone
BO-KAI W
David Ann Athletic Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thornhill, ON L4J8X9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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vehicle was switched to a different vehicle ( I rented and had confirmed a 9 foot van, and a 10 ft truck was substituted. Furniture dolly and 5 furniture blankets were not provided. D Freedman
David FGreat and efficient!
EVAN Rside business for the owner so it looks like not professional and not be paid attention.
Wei LOnce I was approved, your App said to go inside and proceed to the counter to get the keys. I went inside. There is no counter. It was a basketball court and washrooms. No one knew a thing about UHaul. I eventually found a janitor who called someone, I was told to wait. I then got a phone call telling me to open the lockbox outside and get the keys. How much time I wasted inside and waiting for a phone call, when I should have just been given the lock box code!
Brandon M