Had some major issues with my reservation, and I was switched to this location from the location I reserved at. I did not get the size truck that I reserved, but this was not the fault of this location. My day did not go well as I was transporting over 100 miles and the truck I received could not fit everything...I did communicate with corporate, and they took care of me...1st unpleasant interaction I have had with uhaul, but so glad to know that this company is still the great company that I have come to know, and even though they have no control over all employee's or situations, the company itself stands by it's customers...Thank you U-haul for being the great company I know you are.
Trailer Rental & Towing in Thousand Palms, CA at Hacienda Gutierrez
Moving to or from Thousand Palms, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Thousand Palms, CA 92276 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Thousand Palms, CA
Cargo trailers in Thousand Palms, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Hacienda Gutierrez!
Utility trailers are perfect for towing large or oversize cargo in Thousand Palms, CA 92276. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Hacienda Gutierrez provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Thousand Palms, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Thousand Palms, CA online today!
Trailer and Towing Supplies
The corporate decision to charge $0.89 per mile is highway robbery.
First went to cathedral city (Ramon) and they tried to over charge me by double the cost. When I showed them the true price on-line. I was told they wouldn't rent to me.I feel I was discriminated against as a women because the MAN before me was unhappy and actually yelling at them and they did not ask HIM to leave, they made him happy. Shame on them! Thank god for this location. He was helpful, friendly, and texted me when the trailer was ready. Got a huge trailer for the same price Cathedral City tried to charge me for the smallest one. In the future I will ONLY rent from Hacienda Gutierrez
The guy was super helpful and capable. No wasted time.
Quick and easy and helpful and polite. We would use them again, if we need their services in the future
Disaster picking it up, headlights didn't shine further than 10 feet, and they only shined to the sides. I kept waiting to run over someone because I wouldn't be able to see them coming. No manager to provide a credit just a big screw you!
The place where we eventually got the truck was fine--but 50 miles from where i reserved the truck on June 27. On June 29 uhaul moved my location to 45 miles away--when i called to complain they said i had rented a long haul truck so they switched locations (mind you I made reservation on the phone with a uhaul agent). They said they would grant my original reservation if i promised to return by the next day, i agreed (i had only reserved for 8 hours). Received a new confirmation of reservation for original location. Arrived on the 30th to pick up truck and the employee at ALIEN OUTPOST PRINTING. in Landers, CA (very close to my house and where i needed to use truck)--said she rented it to someone else. After getting her computer to work said "oh I didn't look to see if it was reserved first." after finding our reservation in the computer. The only available truck was 50 miles away, not available one way--so a total of 100 miles round trip. Not to mention the time. I was given a $50 credit. But am seriously let down. I wasted 2 hours; $50 in gas and paid for an additional 100 miles to use your truck. Never again. That said, the place where we finally got the truck, Hacienda Guiterrez was extremely helpful and professional. You asked...
Great service. The manager, Carlos is very good and helpful.
Nothing. I always have great service here.
Adolfo took great care of us. Very efficient and friendly. Highly recommend.
The U Haul rental was fine. However, I was annoyed that the same trailer I rented in Durango for $97 was $250 in California. This was not the owners fault, but seems to be a company flaw.
Uhaul Customer service was incorrect. This location does NOT have a 24/7 pickup. Uhaul made my reservation at this location after the regular business hours. LUCKILY the person that worked at that location was amazing and stayed late to wait for me. Uhaul needs to get their information correct. It almost cost me a LOT of money if I didn't get the truck that day.
Very friendly and polite. Great service.
Don't know what else they could do! The Customer Service was outstanding! The Trailer was waiting at the front of the yard, when I pulled in. Within 30 seconds of pulling back into their lot to return the Trailer, the Attendant was already unhooking the Trailer. This is the third time I have been to this facility, and the Service has been outstanding every time!
Great location and great customer service!! Thank you for your help!!
Warm n professional attitude.
Easy in, easy out. Good service.
Office is a shambles but staff is awesome. Would not take a lot of effort to make it a bit more presentable and customer friendly.
Closed at 2 pm on Saturday, charged me 20 dollars for after hours drop off, very upset with u haul
Adolfo always gives us the best service. Great place to rent trucks!
Comment For UHAUL: Show hours BOLDLY during online booking process. This location was convenient, the staff helpful and nice, but 9-4 hours are kind of short for any kind of apt moving. Would have selected a different location or might have been ok if after hour drop policy was posted/offered and easy. As it was I was signed up to check in and check out using phone app so it shouldn't have mattered, but this location is not actually set up for using phone app - again, not their fault, it's UHAUL online's job to make sure critical details like how and timing are clear and accurate during booking process so customers with a limited schedule can rely on the reservation.
I spent 15-25 mins on each phone call to change and then to reserve another truck that differently needs to change absolutely a waste of my time. Your new system is very unfriendly to your staff need to review it again and get it right on your time and not mine. You think!!!!
Adolpho was awesome and attentive. I'd go out of my way to do business with him again.
Super helpful! We had an excellent experience.