They closed early so no one was there. I contacted customer service and directed me yo the key box, the key was in the wrong box. This beginning process took me around 1 hour. The truck was just what we needed. The parking lot wasn't salted. I slipped and tweeked my right knee and left hip. So for this location they really need to think more about their customer satisfaction. They can do better.
JAMES T
The Speed Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toledo, OH 43614
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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ERIC LThe 15’ truck I had was at the end of its service life. It was 13 years old and had ~120k miles. The steering wheel seemed like it was connected to the wheels with a piece of twine. This vehicle is ready to be removed from service.
MATTHEW EThe man who waited on me was very professional and helpful.
ROBERT INot sure how long you've been at this location but for me it was new and I'd never noticed it before using it. My fault but I thought I was making a reservation at a location on the same street but 4 miles east. Turned out fine but I may have caused confusion at the other location when i stopped in to confirm the type dolly I was reserving.
RAYMOND V