Drop off location was not clearly marked as a UHaul locaton. We pulled in due to the address and we then saw other U Haul trucks at the business. We turned in the keys to an employee who was outside the attendant's window. I was hoping for a receipt dated and timed as proof of the truck return, but was told that we were good to go. The personnel were friendly enough, but I was left concerned that I did not have proof of my truck return. After calling customer service, I was assured that my contract with U-Haul was completed.
Nancy H
One Stop Convenience LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Topeka, KS 66606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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My truck was not available and the check engine light was on on the truck
Becky NNo clear sign where to park the truck. Parked out front was asked to move to the backside of the building.
CODY SThe location was not a U-Haul business. The poor clerk was by himself, and was having issues with the website. It took us over an hour to get the truck, only to find out that the dollies and blankets we rented were not in the truck. Store clerk had none of the items. We drove across town to the real U-Haul business to get the items. We were 1-1/2 hours late. The loading crew was waiting. Next time we’re going to insist on dealing with an exclusive U-Haul location!
Jill LJust keep on doing what your doing and hopefully other's will take note and run there business better
Chad R