Already called and filed complaint
MARYTRINI H
Chevron Gas Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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It took 45 min to get the truck then I ordered and had already paid for a dolly and mattress cover and when I got there they had no idea what I was talking about. When I returned the truck on Golflinks it was Smith and a easy return.
CHARMAINE SHaving the manager available to quickly to resolve unforseen issues was a huge help for me today. Keep up the great communication and your store will thrive. I appreciate everyone who I encountered there today. Thank you for making a miserable day of moving better to cope with...😎👍
Khalil HI filled out all my information online, and when I showed up, they couldn’t find me. After several minutes with a bunch of other customers behind me in line, they gave me the keys to a truck. I went outside and finally found the truck behind the gas station blocked in by a larger truck. I finally got them to agree to give me a different truck that was not blocked in because there was no easy way to move the larger truck with all the other vehicles in the parking lot. Then I had all sorts of issues with finishing the online check-in because it was a different truck than what was showing in the system. They fixed that after the fact, but it’s still delayed me significantly. there was also no dolly, but I was charged for it, even though he said he would take off the charge. He also mentioned giving me a discount to make up for all the delay, but that didn’t happen either. I would strongly discourage anybody from renting from this location. The truck itself was fine, even without a dolly, but the rental experience was ridiculously long and frustrating.
JASON UEvery thing went smoothly.
Michael M