I rent uhauls regularly and this is the worse experience I’ve had by far. The woman working in the store had no idea how to facilitate giving me the truck that I had already rented online. She was flustered and rude. I then had to speak to her boss “AJ” on the phone who 10x her level of rude and had such a thick Indian accent I had no idea what he was saying. It took over 25 mins to get into the truck which I was renting for work. I was late to get to the job. They also did not have the equipment (ONE DOLLY) that I requested. Never again this location should not be authorized to rent out Uhuals.
Nicole B
Chevron Gas Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Gas was.below 1/4 tank,when I picked it up. I drove a total of 9 miles. Put $5 of gas in. Left the vehicle with MORE.gas than when I received it. I have a photo to prove it and the associate working also verified this. But I was charged an ADDITIONAL $15 for gas. Ridiculous! Will never use this service again.
MICHELLE FThe tires seemed to be well worn. It wasn't the easiest to get in and out of . There wasn't a lot of room to maneuver but doable.
Debra HYour app does not work as expected. Really frustrating for the customer and the cashier at this location. Every single renter (3) while we were there had major issues checking out and checking in.
Barbara MAttendant had no knowledge of towable trailers, I had to lift, hook-up, check the lights with no help
Michael C