Javier was extremely fast and helpful. I was all hooked up in about five minutes. Took five minutes to do the paperwork and when I returned it it took five minutes to return it. Thank you Javier is the best.
COLLIN L
MSK Energy
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tujunga, CA 91042
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Customer Reviews
- 4.0 Average Customer Rating
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The truck smelled so BAD of cigarettes! I tried to add a neutralizer to reduce the smell but it didn't help When we had the windows up On the freeway. Also the drives side side window rattles badly when rolled up.
KIRSTEN WNot much Check in time was a bit long, But I get it sometimes its the equipment and not the user, overall very satisfied, gave you back too much gas though, or maybe it is common to rent 7/16 full and expecting to have it returned full?
TANYA GCustomer service was poor communication very poor
MONTSERRAT GThis location is the only one for miles--and they know it. They are always short-staffed (so it seems), and there is an unfriendly edge to the attitude of their service, although I did see the old man smile while he helped us get the truck going. It could be that he's just that kind of guy. The condition of the trucks seems to be par for U-Haul in general--which is hit or miss. The one we got had a bit of difficulty getting out of the lot, but it got the job done. It was dirty (dirt, gravel) in the back when we got it. Also, they didn't have the regular dolly that I ordered. But they are the only place around, so that's where we go. They are handy.
SHARON E