The person responsible for returns was not available. I had to leave the truck with a store clerk. She attempted to call the responsible person but was unsuccessful.
MICHAEL S
Quality Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tulsa, OK 74107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Not charge someone 238.62 to rent a 15ft U-Haul for 5 hours and then tell them 3 to 5 days for deposit to be returned when I paid cash for it that is what definitely made my decision up I will never rent a U-Haul again
Billy MI was pulled over THREE times due to a tag light that was nonfunctional. They LIED on my account. The car hauler wasn’t big enough for my vehicle so I returned it, the “clerk” informed me he could NOT refund my deposit nor the cost of the trailer that I would have to “deal with Uhaul directly” then had the audacity to LIE AND SAY I LEFT BEFORE HE COULD REFUND ANYTHING. The website was down the day I picked up my Uhaul and they had me fill out a paper contract. I placed ALL my information on said contract and still have my “green” copy, YET THEY INPUTED incorrect address and email address I believe so that I was unable to see the fuckery that was going on. I WILL NEVER RENT FROM UHAUL AGAIN AND DAMN SURE WILL DISCOURAGE ANYONE AND EVERYONE WHO NEED A MOVING TRUCK NOT TO USE UHAUL.
laura rGas tank leak. Quality food mart location clerk was informed of gas tank leak upon drop off. He was notified of the gas tank leaking when I mentioned I was unable to refuel during time of drop off. Super unhelpful as if he acknowledged the mechanical issue as if he knew this was an ongoing problem. I explained to him several times in detail that I was unable to refuel prior to dropout because during the attempt the tank was spewing gasoline at the pump. He then replied and asked if I topped off the gas tank. He apparently could not comprehend what I was explaining perhaps due to language barrier on his end. Nevertheless I was charged a penalty for not refueling gas tank leak upon rental drop off.
Macus BTrain your associates better, as we waited 30 minutes while they were trying to use the iPad.
Skyler O