The checkout process was a hassle because the app wouldn’t work and I had to hunt somebody down at the business to find somebody to check it out for me. The check-in process was an equal nightmare. I tried to check it in about 1030 at night and the app again was not working. It was saying I drove 72,000 miles. I had to go inside of a dark warehouse to find somebody working to help me get it checked in and where to put the keys at and then I got charged $20 for it. The gas hand was on the exact same spot that it was when I got it And I got charged for gas as well. The entire ordeal was completely unprofessional and costly in ways that I should not have had to pay.
Sarah D
Associated Technical Support Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tulsa, OK 74131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Check engine light was on. They still let us take the truck and it ultimately broke down and had to get towed. There needs to be some investigation with this location.
David L