The rig had wet blankets in the back. It wasn’t this place thought that was so awful. It was the usual on Kimmie Rd. I set a pick up for 3pm. Got there and no one was around. Called customer service and the gal got ahold of the guy. He said “tell her to hold on, I’m using the leaf blower”. I waited 20 mins before I called back and he still wasn’t to the office. That’s when the rep got me over to the uhaul I rated above. I was almost an hour late to meet the person I was scheduled to meet. Very frustrating.
IVY R
Villa Grove Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tumwater, WA 98512
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Customer Reviews
- 4.0 Average Customer Rating
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The truck I was provided had a leak in the roof and there was a puddle in the back of the truck. The location supervisor had to get the slide protection clothes to dry the puddles up.
NOLAN HThe folks at Villa Grove Chevron were GREAT! Thank you Villa Grove Chevron. U-Haul kept changing the pickup location of my reservation. I ended up having to travel 11 miles further that added an additional 20 minutes to the trip one way. Not cool when you have to pay for mileage and estimate the rental time.
TORENE TThe lady that helped me at pick up was very kind and helpful. I needed a 7-4 adapter for the lights. They were able to loan me one. This little thing was very appreciated! Good customer service. Thanks!
GEORGE FThey were great made the drop quick and easy, in and out.
BRETT D