My complaint is with the customer service of corporate UHaul, not with the location I picked up the uhaul truck from. If you did not know that the truck would not be available at the location for in-town rental, you should not confirm that it will be available there. I had to drive over an hour to pick up the truck and over an hour to drop it off. I will post worse reviews about uhaul.com online. Moving is already stressful and your online reservation service made it so much more stressful.
Burcu C
Spirit of Tuscola
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tuscola, IL 61953
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Drop off was a breeze.
David SEasy, quick & convenient! Sam is great to work with!
Carl WAfter dropping off, I paid more than I expected. Hidden fees should be stopped. Why no debit option?
Massoga TNothing needed. This location is fine as is.
george c