Easy in and out, Great Service!
ANTHONY K
One 30 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tustin, CA 92780
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I WAS NOT SUPPOSED TO DROP OFF AT THIS LOCATION. UHAUL CHANGED MY LOCATION WITHOUT MY KNOWLEDGE. WHEN I CALLED, I WAS TOLD THAT THE ORGINAL DROP OFF LOCATION WAS "FULL" THE LOCATION THAT UHAUL CHANGED ME TO WAS CLOSED. NOT A VERY GOOD IDEA TO HAVE A LOCATION CLOSE AT 11 AM ON A WEEKEND. BAD MANAGEMENT DECISIONS.
Kristina OA representative called me a few days before my reservation and asked if I would be willing to change my one way rental to a roundtrip. I said yes and she offered a rate of $99 and a return the next day by 1pm. On the day of the pickup, the guy working at the location was confused at first but then realized that my reservation changed and I assumed he understood. I return my Uhaul and was charged for two days even though I was promised $99 and a 1pm return. And then on top of all that the uhaul worker gave me a truck with a dead battery that delayed my move by 2 hours. I can give you the name and number of the uhaul worker that called and asked if they could change my reservation so you know I didnt make this up. Appreciate uhaul for charging me extra and stealing my money essentially because the workers dont know how to communicate and use their own system. Absolutely ridiculous.
IBRAHIM Dgreat customer service!
RONALD WExcellent customer service, all the staff were super helpful.
AHMAD A