The only glitch was the computers weren't working properly and sign out with the truck took longer than usual. Other than that my experience was very good.
KEITH H
Superior Gloss Tyler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tyler, TX 75703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Be honest about the size. A 15’ is only 12’ of full space. When I realized this I immediately called to exchange for a 20’. I was on hold, hung up on, told I had to return to the place I rented and they could not help me find a bigger one. I was told I was charged for a full day even though all the time I had it I was trying to get a bigger one. I definitely would not recommend to anyone. I had movers coming that I was having to pay even though I did not have a truck for them to load. I will dispute this extra one day charge that I had for little over an hour because no one would help me. I called at least 5 times trying to get to someone that could help. Horrible customer service! I hope they do listen to the recorded calls so they can hear how the people really didn’t care and did nothing to try to help.
DAWN HThey were great. Would definitely use this location again.
Yonna YThe gentleman who helped me was super nice. He even made an accommodation for me because they didn’t have the 15 foot truck I had reserved available. He ended up getting me a 20 foot at no extra charge to me.
KIMBERLY SLove this location for drop offs. Employee is always helpful and knowledgeable.
JEFFREY C