Driver side sun visor broken. Looks like it has been that way for some time, and it should be repaired. On a different note, I returned the truck at 5:55 PM and since the office door was locked, I had to go through an EXTENSIVE procedure to figure out how to process the return. This was done with my mobile phone, and took over 30 minutes. In the end, after creating and verifying an account on th U-Haul site, logging in, verifying my device for logging in, reconfiguring my device for location permissions for the phone's camera, the instructions were this: Drop the truck's key in the key drop box. I wish I had been advised of this procedure when I picked up the truck. The key drop box was in plain sight, but the procedure for returning the truck was not posted. I wish the office had stayed open until 6:00 PM, as was displayed plainly on the front door.
RICHARD L
Vista Storage of Green
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Uniontown, OH 44685
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Customer Reviews
- 4.5 Average Customer Rating
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The trailer we got had issues. I told them about it. Very stressful ride.
Brenda RThe drive way was not cleared from snow and git stuck twice used a 1/4 take if gas just to get u stuck couldn’t open the passenger door and wasted 30mins of my time with the truck
Danielle MCheck equipment before renting it worst experience on my life
Kenneth MThe app to return the truck is complete garbage. After taking pictures of the truck and hitting next, it requested pictures of all sides of the truck again. Then when I repeated this, I had to move the truck to the parking spot for the final location spot pic since I took the previous pictures in a well lit area. The time to move the truck caused the app to close and I had to repeat the process a third time!
CHARLES C