The staff inside had no information on how to return the truck after the 2pm close of inside desk, which we were not told about. We were told closing was 5pm so we had to figure out the whole process ourselves. And the app wasn’t horribly user friendly.
MICHAEL H
Gateway 49
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valley View, TX 76272
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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U-Haul needs to work on having reserved truck and tow at same location! I had to pick up truck in Gainesville and drive to Valley View for the tow! When traffic booked my reservation she said both truck and tow would be at the Gainesville location!
JENNIFER LNone of the items I ordered were in the truck. Which really put a wrench in my plans bc I was counting on u haul having the items I paid for. So I had to run 20 miles down the road to Home Depot to purchase furniture pads, dolly. U-Haul refunded my money and took off 50$ however the difference was not proportionate to what I had to spend to get over priced stuff at Home Depot that I will never use again, and also the time spent to go up there and get all that. Could’ve been worse but wasn’t the greatest experience. I’d check with Penske or another truck rental company next time.
Garrett WThis location was a gas station with Uhauls on the side. The main guy that did the Uhaul check ins wasn't really available at the time that I scheduled the pick up (7:00 AM). I sat around waiting for him to show up for about an hour and a half before being helped by a virtual Uhaul employee.
Tex Brental process took 30 minutes and i was on my way. Nice helpful reps at this location. I recommend them.
DON S