The guy didn't know how to properly hook up after chains , did not cross chains nor shorten them from dragging
Jonathan K
Hillcrest Plaza Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Buren, AR 72956
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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U-Haul’s overall policies are difficult and time consuming. All the questions and pictures to be uploaded need to be streamlined and shortened.
ROBERT SOwner was very helpful. Online check in took a while. He was supportive
NEAL SThis was the weirdest, most awkward experience I have ever had returning U-Haul equipment (and I have rented a LOT through the years). When I arrived, I asked the man on duty where to drop the trailer. He said, "I don't give a $#!^" and told me to call the number on the sign to check it in. I had to chock the wheels and unhook the trailer on a hill. He just stood there and watched as I struggled to keep the hitch from binding on the ball while I lifted it off. I asked if he would do a walk around inspection with me and he refused. Very strange -- very unpleasant. This place should NOT be a U-Haul rental location!!!
Eric RIt was wonderful to have people who cared about their customers helping us. We arrived early not understanding that we needed to have done our paperwork before arriving. The truck was there and ready and they walked us through the process so that we could complete the rental. Good job UHaul, in this day and age of folks not always caring these people went the extra mile to help us get the rental completed and it was very much appreciated.
ROBERT T