Brandi and he team was very helpful, and most of all some of the kindness people I have ever dealt with. Brandi went above and beyond for us. I will be a repeat customer and other uhaul locations should take training from her.Bruce C.
Customer Reviews for Hillcrest Plaza Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Barbara S.
Whether they are there or on the phone, always helpful.JACK A.
Both Hillcrest & Brandi were super. We appreciate all of them.Bruce C.
Customer did not leave a comment.Craig F.
Used online check inQuintin B.
Customer did not leave a comment.STEPHEN F.
Customer did not leave a comment.CLAYTON H.
Customer did not leave a comment.Robert A.
Your online self checkin was not real user friendly at first , but the woman at the facility that we were renting from was very helpful in getting us taken care ofJennifer D.
Customer did not leave a comment.Kassen C.
Customer did not leave a comment.David C.
Customer did not leave a comment.TOMMY A.
No Suggestions. It was great!lester H.
Brandi is wonderful! She was very kind and very pleasant to talk with. Thanks for a great experience.Scotty J.
She was wonderful to work with, great service.Helen C.
Customer did not leave a comment.vickie S.
Customer did not leave a comment.CHARLES E.
They charged for me wrong mileage. I asked for it to be fixed, been a month and still not fixed or contacted about it at after I have contacted them numerous times. Very disappointed!Dewayne R.
Brandi operator at location AWESOMEBrett M.
I was charged twice and could not get it straightened out had to go to bank to protest the overcharge the woman told me I wasn't the only one that it happened to another person also.Lisa R.
Customer did not leave a comment.Tracie T.
Extremely nice lady that helped me though the check out processBlaine B.
Staff on location was very helpful and courteous and pleasant.Brenda D.
Customer did not leave a comment.Rhonda P.
I rented a trailer for one day and was charged about $35. I returned the trailer less than 24 hours later and dropped it off exactly where the woman told me to leave it since it was Sunday and they were closed. The following Tuesday i received a receipt via email saying the trailer was turned in that morning and I was being charged $123. I sent to an email to the link provided and a man named Tony Lowery emailed me back and said he would check on it but I haven't heard anything back yet. I will NEVER rent anything from U-Haul againBrad B.
Just dropped off the key and they took care of everything else!Karen M.
I seriously can't think of a thing you could do short of providing a â€œchauffeurâ€ for the truck and movers!!!Julie S.