A few crumbs in cup holder and charged me $25, truck was returned cleaner than when rented
Thomas V
Specialty Auto Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vero Beach, FL 32960
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was a fairly long wait for the vehicle - would recommend having staff check in overnight returns prior to opening time. Also, the van that the website allowed me to reserve for 10 am wasn’t even due back until 4 pm. On the plus side, I was provided with a small truck for the same price as the van.
DEE ANothing, they are all aces. Thanks
TIMOTHY RHello My name is Heidi and during a hectic time, while moving from one location to another. And, while having to endure that we share the common goal, and it is the safety of my belongings
Heidi Fi was charged $34 for fuel after my rental time was over. when i picked up the truck it was between 1/4 and 1/2 full of gas. when i dropped it off it was just under 1/2 full of gas. i should not be charged $34 for fuel to fill up the tank. on top of that i was supposed to be able to pick up my truck rental at 9:00AM and the employee didn’t arrive until 10:00AM and i wasn’t alone as there were several others who were waiting with me from 9:00AM. we also had contracted to rent blankets and a two wheel dolly and i was only able to get the two wheel dolly. i was told i had to drive 25 miles to another U-haul location to pick up the 5 dozen blankets. this is totally unacceptable and set us back by several hours as a result of the late arrival of the employee and having to pick up the blankets at a distant location. then the frosting on the cake was not being told we had to pay tolls for using the truck which shouldn’t have happened and been explained by the u-haul employee at the point of rental so we could make arrangements of some kind. i expect to hear from U-haul and be reimbursed for fuel and toll charges.
CHARLES S