Although I was satisfied with the location, I must say I will never use the Uhaul app again. It asked me multiple questions & asking information that I already provided when I reserved the uhaul. And most irritating experience with not receiving a code via the app so I could get the key out of the lock box. I had to call then be transferred and that was time consuming as I was then on the phone for more than 25 minutes. That meant that now I was over 25 min late getting to my destination. Just a awful experience using the app, will never do it again.
DIAMOND J
24/7 On Saint Charles Rd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Villa Park, IL 60181
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Customer Reviews
- 4.5 Average Customer Rating
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The staff were very easy to work with. I was in and out with check in and check out. The person running it was no guff and just got things done. Super easy location for me as well, they had a good fleet available. Truck was a bit tired, sounds like it had an exhaust leak, and a little banged up, but otherwise, it did what it needed to do and got the job done. I will definitely rent from this location again in the future.
John PA little hard to do the mobile app to pick up vehicle
DAWN G2 Tires on the trailer were fairly well worn and we lost one on the trip which was a bit distressing. Better evaluation of them up front likely would have prevented the blow out. The trailer was lightly packed and under any weight limit so weight was not a factor.
DAVID JTight spacing with no parking in the street. They did greet me in the lot across the street after seeing me try to figure out where to drop the trailer.
LLOYD B