We were charged $100 more than what I quote was
DANIEL J
Villa Rica Lock Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Villa Rica, GA 30180
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Customer Reviews
- 4.5 Average Customer Rating
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The after hours check in through U-Haul is a joke. I was there 5 minutes after my reserve time and it says there is no longer a vehicle reserved for me. So I call the number I am supposed to and after being on hold for 20 minutes I get a call coming in from U-Haul asking if I am still going to make my pick up. I explained that I was there trying to and she informed me that I have to be there before my pick up time? After trying to reset it for several minutes with no luck I get another incoming call from U-Haul asking if I am still going to pick up my reservation. At this time luckily someone from the facility came and and was wonderful. Opened up after hours and took care of everything. I will never use the after hours pick up again. Too many failures.
DONALD FExtremely helpful. Very pleased. Highly recommend
WILLIAM MExplain details. No hidden charges.
MICHAEL MI have extra charges that aren’t in my original receipt. I was charged $178 for the rental and mileage but there is an extra almost $100 in charges after the fact. The gas was put back to original place and I’d like an explanation about it. I use U-Haul a lot and the past 2 times I have been charged way extra without explanation. I work hard for my money not to just say ok and give it away
Donald L