When I spoke with the representative to assist in the pick up of the truck, I specifically asked about the safe mode. I was told I would only be charged $30; however, my final reciept showed a charge of $60. When I called to ask, I was told the $30 was for each day. I was very put off by this and felt it was misrepresented.
Kimberly L
Shell General Booth
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia Beach, VA 23451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Too many miles on truck. Internet down so pickup was laborious.
CHRISTINE MConvenient location. I wish you carried moving supplies and AI self-checkout.
RACHEL PMy reservation included 2 dollys and furniture pads, but upon pickup there were no equipment in the rental.
BRYAN MThe inside of the truck was dirty and smelled bad.
Kimberly T