Trailer Rental & Towing in Virginia Beach, VA at Antonios Lock & Safe
(U-Haul Neighborhood Dealer)

909 reviews

1124 Green Run Sq   Virginia Beach, VA 23452
(Greenrun Shopping Center)

(757) 368-3240

Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 2 pm
  • Sun: 8 am - 11 am

Special Operating Hours

  • 4/12/2021 - 4/16/2021: 9:00 am - 5:00 pm

Services at this Location:

Contact Us

(757) 368-3240

1124 Green Run Sq
Virginia Beach, VA 23452
(Greenrun Shopping Center)

Services at this Location:

Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 2 pm
  • Sun: 8 am - 11 am

Special Operating Hours

  • 4/12/2021 - 4/16/2021: 9:00 am - 5:00 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Virginia Beach, VA 23452

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

909 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nothing. Very professional.

LEROYHILTON T. 
Rating:
5.0

Great customer service..always friendly always super fast service.

SANDRAKAY F. 
Rating:
5.0

Outstanding.

EDDIE F. 
Rating:
5.0

Anything went well with my rental. My van was ready when I got there, customer service was great and the location was convenient. My rental was quick and simple. I will rent again from this location if I have another need.

Kay F. 
Rating:
5.0

The phone-based check-in and check-out system is very annoying and time consuming. I wouldn't choose it again.

MAKARAND D. 
Rating:
5.0

Everything was great!

Jerry M. 
Rating:
1.0

The customer can use a different truck service to have a better experience

Ashliegh S. 
Rating:
5.0

Very nice agent

John S. 
Rating:
5.0

Very easy online process.

JOANNE LAVERNE M. 
Rating:
5.0

I have rented from them many times. Great store and great proprietors.

Matthee C. 
Rating:
3.0

I did the self check in / contact less, but still had to go inside to get a key. How can that be improved?

Patrick R. 
Rating:
5.0

Again the service was excellent

Robert D. 
Rating:
5.0

YOU CHARGED MY CARD TWICE. ONCE FOR 26.30 AND THEN FOR 26.81. I WAS TOLD THE 26.30 WOULD BE RETURNED BUT IT HAS NOT. I WANT MY MONEY RETURNED.

Michael M. 
Rating:
5.0

Excellent customer service as well.

JOHNSAMUEL D. 
Rating:
1.0

Im rating low because I used the online process and I didn't see and couldn't find the gas portion. Therefore I didn't remember what the gas was and tried to call but the wait was so long that I went ahead and filled it up put fifty dollars in and now U-Haul you won't give me credit. I spent a lot of money for no reason. I think you all should credit people for filling up the truck. Truck wasn't in good condition very bad dent on passenger side so hard to open door. It wasn't a good experience for me at all.

janine S. 
Rating:
5.0

Pick up was fast and easy. She made sure we had everything we needed. Drove truck around front to make it was ready to go. Drop off at same location was just as easy.

Carl C. 
Rating:
5.0

Young lady had me checked out quickly and truck was ready to go.

MICHAELROBERTS R. 
Rating:
4.0

I did not receive the appliance dolly like I paid for I only received a regular dolly. Otherwise it was good.

Patricia C. 
Rating:
5.0

Very nice people and good customer service!

Karen G. 
Rating:
2.0

Mobile app was very frustrating. Wasn't able to confirm odometer and cleanliness because the "take photo" button wasn't a link I was able to click on.

scott H. 
Rating:
5.0

Great location. Great customer service.

KEVINJARRETT T. 
Rating:
5.0

The girl who helped was amazing .

Alexis S. 
Rating:
4.0

The young lady who helped me was extremely kind and very professional. She is a true asset to this location.

Kody G. 
Rating:
3.0

The whole experience was poor. The online checkin took almost an hour. I completed everything in advance to have a quicker experience and it took almost an hour to get the truck. If someone needs to call the alternate contact, you should advise of that in advance. Of course they aren't willing to pickup a random 800 number call. The app kept freezing, the damage on the vehicle wasn't in the pictures I approved, the mileage didn't get accounted for, and the gas wasn't documented. Thankfully I took pictures of everything and have time stamped proof. I also didn't get any of the supplies I requested. Even though I said that in the comments, I was still charged for them. I couldn't imagine a worse experience except for the vehicle breaking down.

Lisa B. 
Rating:
1.0

Changed the name on the order when I just wanted the drive to be added

ALFREDOMATEO A. 
No reviews have been submitted for this location.

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