Ap works great and is convenient. Unfortunately it sent me to a location away from my home. There is literally one walking distance from me. Unfortunately I did not know this at the time. Vehicle was dirty in the cab. Bed was clean however. The truck definitely requires a tune up. Otherwise experience was just fine. Good customer service, just a rough location for my children.
Matthew S
Antonios Lock & Safe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Virginia Beach, VA 23452
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Customer Reviews
- 4.5 Average Customer Rating
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The person running the store location wasn't even at the store while their was a line outside for peoples truck reservations pick ups because the guy won't their on time had to keep calling him like 3 times to come to store for me to get my truck so I think I should have offered a discount off my bill because of that .
OLIVIA RI was given a promotional deal of early pick-up and 50 extra miles with extended drop-off. All was over text and the phone. I was given verbal affirmation, but the contract did not reflect the promotional deal, and I was called to ask why I did not have it dropped off after two day normal agreement. All was handled over the phone but caused me concern. All persons were very cordial. Overall experience was very pleasant and affordable. Thank You.
Charles RThe gentleman was very helpful
Linda PI just did an after-hours drop off, so I didn't interact with anyone. It all went smoothly with dropping it off and following the directions on the app.
Seth H