The person at the front desk won't let me pick up my schedule trailer because I couldn't download my drivers license, He said my phone was broken, So I asked him to take my driver's license and manually do it , He won't do it, He said to call customer service and if they said to let have it he would do it, I called called costumer service, What he said what. So the customer agent said I'll call him, He won't answer the phone and said give me your drivers license and he gave me the trailer, This guy was a complete Asshole would never do go back there again.
RICKY M
Cox Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vista, CA 92084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Franchise owner was threatening and combative. Not helpful in the least. I will go out of my way to not recommend Uhaul since Franchise owners are not vetted
NOAH HThe Uhaul representative was impatient
Juan AI was served by a man who behaved rudely and tried to mock my nationality, saying unpleasant things. I received a car in a dirty condition and with an almost empty tank (according to the company's rules, the tank should be full). I was not warned about this (about the incomplete fuel tank), but I informed him about it and I hope that he will resolve this issue. Upon my return, he again tried to mock my language and origin. A very unpleasant situation. I will wait for the debit from the card for the use of the car. I hope that they will not charge me for a full tank that I did not use.
Dmytro RNo one would help he pointed and said put the trailer over there. When I asked him who was going to take the trailer off the truck he said I was. I told him no and he went and then got a dolly to help me. He could of cared less
ROSS M