The website did not work when I tried to return the truck and I was unable to mark vehicle returned on time. at the time I rented the truck I was given a code to return the truck if gate was closed, but was not made aware of website link that would be texted to me. Then was unable to get in touch with customer service for assistance.KELLY H.
Trailer Rental & Towing in Wakefield, MA at Stor U Self of Wakefield
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wakefield, MA 01880
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Location, friendly and knowledgeable staff, great to deal with. This is not my first rental and won't be the last.EDILSON C.
Have the owner/manager ASK if customer would like to buy the added insurance instead of just adding it.RICHARD B.
The people in Wakefield are outstandingKAREN B.
Came to rent a van and was so impressed with the location I will be getting a storage unit soon.THERESA A.
Truck was dirty and had a foul smell like body odor also I was over charged I was told it was $20.90 for truck and $1.59 a mile but when I returned truck I was charged an additional $24.00 for some reason it was for some coverage that I didn't ask for I went 47 miles which is $74.73 plus $20.90 = $95.63 plus tax I was charged $124.00 plus change not happy at allLESLI B.
Although other locations are closer to my home , the help and personality of the owner/operator more than made up for any increased travel time . I will certainly advise friends who live closer to use this location .EILEEN T.
Great experience! Brand new van, excellent staff (both at time of rental and return). I would definitely rent from them again if neededdiane S.
The a/c in the truck didn't work there was a steering issue and they're triple charging me for mileage. Very unsatisfied. I had the truck 3 hours and they said I drove 75 miles on 1/8 of a tank of gas.Christopher S.
Awesome people. Went so smoothly! no waitingmartha D.
The gentleman we dealt with, Dennis Barden, was wonderful. He was very accommodating and a pleasure to deal with. I will definitely be renting through this branch of Uhaul againJarrett F.
It is wrong to advertise a truck for $19.99 and end up charging a customer nearly $90. Your prices per mile are extreme, especially if the customer needs to fill the tank up after use. I would not recomend your services to a friend, instead I would adamantly steer them away from your business.SILVIA R.
Awesome people, great equipment, quick, competent service. Who could ask for more?? Highly recommend this location!!Dennis B.
The pick up through app did not work. We had to go in to the desk and get set up there. Took 30 minutes total. Then they charged us the collision damage waiver without even asking or mentioning it when we didn't want it and had already declined it through the web multiple times.LUKE M.
I had no idea there was a back up camera in the mirror. I found it too late to use it. No problems though. Also, I did not know that I was going to be asked to photo the inside of the truck or the odometer once finished, so I locked it and dropped the key in the outside box and went home. Then, at home, I read the rental agreement and had to go back to take pictures through the windows and not able to photo the odometer, just remembered the mileage. Overall, a good experience, though.DAVID R.
The mileage cost was not apparent as I was scheduling the rental. Thought the cost was 19.95 per hour and I booked for 3 hours (although returned in 2 hours). Thought there was unlimited miles. At that point I had no choice and had to rent however I would have appreciated more transparency in actual cost.Michael S.
Absolutely nothing, it was a very professional experience and I'd rent again.JAMES M.
The gentleman at the count was friendly and efficient.Justin E.
I'd recommend Dennis for all trucking need!Cheryl G.
Dennis is extremely professional. I'll always use Dennis with my trucking/storage needs!Cheryl G.
A good experience.Jason P.
Everything went fine. But, when I noticed that I was charged inadvertently for the CDW, I called for help and and received wonderful service from Kim F. in the call center, who refunded the CDW. Thanks again - will recommend to anyone I know. Very smooth.Thomas P.
The clerk was friendly, knowledgeable and eager to help.Kevin H.
The truck was very dirty. Terrible...Jorge C.