Don't allow customer to reserve trucks that aren't available. Compensate people for the inconvience you cause. I had a reservation at 6:30am for atruck that was not available. I didn't get to pick up my truck until 8:30am. Last time I reserve with you.
JAMIE H
Busheys Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waldorf, MD 20602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Tried to call (BEFORE arriving) per instructions on rental sheet, but there was no answer and no answering machine for Bushey's. After arriving I noticed they were closed. There was a different number on Bushey's building signage and I tried to call and no answer and no answering machine to leave a message. This was odd considering it was 145pm on a Saturday afternoon. Also, NO U-haul return signage etc... I stayed in the parking lot 20 mins thinking someone would return my call, they did not so I left the keys in their automotive key drop box and thankfully there was an envelope and pen inside the box. Bushey's need to have a CELL PHONE that you can leave a message or text upon arriving,
ELIZABETH FExcellent customer service! We needed a trailer to haul equipment from MD to FL and Lynn provided much needed support during a stressful situation. He was friendly, very knowledgeable, thoroughly explained the process and also gave helpful suggestions. Awesome job. We highly recommend this location and would definitely us again.
rhonda kEXCELLENT.....................................................................................................................................................................................................................
Melvin MGreat customer service. I was set up for one way drop off but none of the locations I called would take the trailer. I had to wait until the next day to drop it off.
Raymond G