Please get locks fixed they are rusting and not in good condition. It took over . 20 minutes to get lock unlocked for the key to truck. Do better maintenance on them make sure when temperature drop the lock is oiled and working. The truck was in good condition and the price affordable. Thank you.
TRACEY W
ClearHome Storage Warren
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warren, MI 48092
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Customer Reviews
- 4.0 Average Customer Rating
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I was shown a rate of .79 a mile not .99 also was told the safe trip charge was 15 a day and I was charged more. I'd like to dispute this
Rachel WDis not interact with staff. Dropped off after hours.
JANAE JWhen a customer schedules for 8:30 they shouldnt have to wait until 9:30 to get the keys
Reis CRequire customers to fill the flippin gas tank. The truck I was assigned was on empty. I was advised to fill it, return it 1/4 full, and I’d receive a credit. I was given a card with a number to call. I dropped off the truck in Charlevoix. Nice guy. Told me Warren dealer should have given me credit. I called number on card. Nice guy. Took 5 minutes or so and he determined I wasn’t in correct zone for him to address issue. He forwarded me to another person (nice lady) who advised this was not done correctly. She took all my info, completed a complaint, and said someone would call within 72 hours. Every person I dealt with was nice. The process is idiotic. Require tanks to be filled upon return like other truck and car rental businesses. I’ll advise if I get the call and credit.
Fletcher S