The process was quick and easy. I dealt with the shop owner and he was great.
CRAIG C
RT 29 Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warrenton, VA 20186
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I returned the trailer, the employee told me that I'd be receiving an email receipt of the turn-in in the mail in a short time. I never received that email. I had to go back onto the app to see that the trailer was indeed properly checked in.
John WFirstly, only came here because another location forgot to leave the keys out for a self pickup and their on call employee said I was out of luck. So I went to this location 25 miles away where there was no call service which makes impossible to do self check out. Inexperienced staff. No printer working for hard copy of anything. Given wrong set of keys that didn’t match my rental (but with no paper copy and no service to see a digital one I had no clue until I later had service). Spent hours on calls trying to resolve. When returning staff seemed upset with me and said I didn’t try to resolve despite me making sure corporate/regional call centers documented everything I was trying to do to resolve. Overall
Andrew WWhen a customer reserves at a store near there house don’t call 30min later and tell them that they have a new reservation 30min away cause that location doesn’t have a truck there size. And the find out a store 5min. Away from the original location has 3 sitting there????
JAVIER GAs far as the location nothing. However the experience I got from Uhaul it was horrible. They had me run around to multiple locations causing me to drive over 80 miles over all just to pick up the truck. They sent me to a location that was closed in Marshall VA from original location I was supposed to pick up at to hegin with in Warrenton. Just to send me back to my original location 20 miles away I. Warrenton. The number that was sent to me to call at pickup location was for some direct TV distributor. Just ridiculous. Fix the communication between your satellite distro centers. Once I got to Warrenton the gentleman there was great and finally got me running.
ROBERT D