Pick up was confusing and difficult as the workers seemed to have no idea how to help even though we called ahead to inform them as well as reserving the spot online.
Erik A
Warrior Discount Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warrior, AL 35180
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Staff log wrong mileage to charge you for more than you really used.
AUSTIN STrailer lights were iffy. Didn’t work at first. Then did, then didn’t again. Luckily we got them working for the last long drive in the dark. But it was a pain. Plus it was raining!
Kenneth HUpon getting to the drop off location I went inside to return the equipment. The clerk let me know I needed to take photos of the equipment to show them. So I went outside and did a self return through the uhaul website. When I went in to drop the keys off with the clerk they demanded to see the pictures taken and when I let them know that I did a self return the clerk told me to wait and called the location owner. He pleaded again that I go out and take more photos. With it raining I told the clerk the self checkout was enough and the clerk proceeded to hand me the phone to talk with the owner directly. He told me that anything that happens here forward is liable to me. That comment struck me weirdly as i've used uhaul many times and have done a self return without issues before. Quite an uncomfortable situation and I will for sure use uhaul again in the future as the convinience is amazing but I will forever avoid this drop off / pickup location.
EZAKIAH STruck was not clean. No equipment was available near me. Rental cost is outrageous. No fuel in vehicle. Barely made it to a service station. Not a good experience
Stefan G