Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The attendant was rude and not helpful at all. The truck was on empty, and it was nasty. If we had had another choice, we would have walked out. I have used uhaul several times in the past, but will not use it in the future
They took good care of us. Thank you
We were charged for the hand trucks that we were never given
Lady behind the desk was completely incompetent. It took over an hour to get everything set up at the location.
Have knowledgeable associates that can use the application correctly as well as someone that knows how to hook and unhook tow trailers
