Staff was friendly but I didn't have a phone signal and the lady in the gas station was not very well oriented she had to call other people to figure out what to do. But she was a nice lady. The gas was not in what they had in the store
NECOLE W.
Customer Reviews for Warrior Discount Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always insure that rental locations maintain a healthy supply of furniture pads for rent. Always!!!
Edward L.Reservations were made on line for 7a when got confirmation back days later was changed to noon leaving only 4 hrs to clear home. Ended up paying > $390 in late fees. Couldn't load as fast alone. Ended up hurt.
Candice R.I got the truck and it was very dirty. The hand trucks had caked on mud on it that I had to clean off before I could even use them! Also I got the truck and it was only on a quarter tank of gas. I also think it's wrong to send me to a location other than where I chose to pick one up vs someone bringing a uhaul to the location I requested cause it cost me more in gas and over all charges by going and extra 20 miles out of my way to pick it up vs 5 miles from the one closest to my house. The inside of the truck where you pack all your stuff was very dirty. They wanted to charge me $25 for not cleaning it even though I didn't receive it clean. If someone does not clean it they should be charged $25 and then uhaul dealer at that time should go out and clean it so the next (person like me) has it clean instead of doing nothing. I would love for a credit back of some kind but I doubt I get it.
CORY H.The truck was not clean at all. I traveled to Warrior because I really needed a truck but it was not convenient for me.
Vaunda L.The attendant was rude and not helpful at all. The truck was on empty, and it was nasty. If we had had another choice, we would have walked out. I have used uhaul several times in the past, but will not use it in the future
janice T.They took good care of us. Thank you
Larry B.We were charged for the hand trucks that we were never given
Lacey H.Lady behind the desk was completely incompetent. It took over an hour to get everything set up at the location.
Andrew G.Have knowledgeable associates that can use the application correctly as well as someone that knows how to hook and unhook tow trailers
Stephanie W.