I rented a truck and put my credit card information down to reserve it. I was supposed to pick it up at 8:00 am but was detained until 10:00. When I went to pick it up the reservation was canceled by the place that I rented it from even though I reserved it with a credit card. Now I am being charged a $20 fee for returning the truck after hours even though the rental could have been returned at any time.
William M
Burdges Auto Repairs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Washington, NJ 07882
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very nice and easy experience! Thank you!
Steve ODave and Stephanie are wonderful to work with. It's always a great experience when renting from them
Raymond PThe customer service at this location is by far the best!
Raymond PWe were so grateful to find a location that was available off hours. Stephanie was very pleasant and explained the process with the uhaul app and made checking in and out very seemless. Thank you.
ARLENE L