They are great people... very kind and helpful... i would highly recommend them
Jesus L
Burdges Auto Repairs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Washington, NJ 07882
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I rented this truck through the 24/7 Truck Share program expecting a quick and convenient experience. Instead, it turned into a frustrating and time-consuming process from start to finish. When I went to pick up the truck, the mileage and fuel level in the app did not match the actual truck. Because of that, I had to contact 24/7 Truck Share support and wait over an hour for a callback before I could proceed. The representative I eventually spoke with was very helpful, but there was little they could do other than make a note in the system. I still had concerns because I did not want to be charged for mileage or fuel that I never used. The truck itself was not in good condition. The cab was dirty, there was garbage left inside from a previous renter, and many surfaces were sticky enough that I ended up cleaning the truck myself before using it. There was no registration or insurance paperwork in the vehicle, the washer fluid reservoir was empty, and an interior trim panel beneath the steering wheel was missing. The truck also had visible damage and pulled while driving. Returning the truck created another issue because the mileage in the system was already incorrect when I picked it up. I was unable to accurately complete the return through the app and was told I would need to follow up again once the final receipt was generated. What bothered me most wasn’t any single issue. It was the fact that so many things were wrong at the same time. A dirty truck can happen. A mileage discrepancy can happen. Missing paperwork can happen. But when all of those things occur together and I spend over an hour of my day trying to sort them out before I can even begin my rental, it gives the impression that the truck was never properly inspected or prepared in the first place. My time is valuable. The entire purpose of Truck Share is convenience, yet this rental ended up requiring more effort, more documentation, and more follow-up than any rental I’ve had in the past. I expect better from U-Haul, and unfortunately this experience left me with a very poor impression of both the Truck Share program and this location.
Ronald JI have been working with this location for years. They owners are friendly, attentive and accommodating. They make my job so much easier. I highly recommend them if you need a uhaul. Thank you!!
dan rNeed WD 40 put on lock boxes with keys for vehicles in them, a little difficulty in getting it open, other than that the service and help and kindness at Burdge’s garage is much appreciated and excellent
sue mThe only thing was the mirror were loss
Ashley S