Trailer was given to us with poor inspection. The employee pointed out my hitch was the wrong way and then laughed and said oh well and hooked it up anyways. My husband went and bought a new hitch and reattached it. Driving through the alcan lost a tire on the trailer and had no spares and ended up having to sleep in our vehicle in the freezing cold overnight until someone could get to us. Had to go back and forth to get a refund for the unsafe equipment given to us. Terrible communication on the area managers part any time we would speak to someone they’d say they can’t help us only the area manager could and he did not return phone calls after the first one.
Carlee S
Equipment Alaska LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wasilla, AK 99654
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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She was very nice and helpful after we got screwed out of our truck. Had to drive 8 hrs to pickup another truck and back to here to get to dolly she was the most helpful part of this order.
STEPHANIE JGreat crew there!
patty dThe location was adequate. The use of the app and website were less than adequate. The app kept asking for me to log in and then lock me out when I used the right password too many times. The website was unable to send me a security code due to an unknown error.
Ashley CThe car hauler worked flawlessly!
Ron H